Privacy Policy
Privacy Policy
This Privacy Policy explains how CMC Maritime Academy, Kochi ("we", "us", "our") collects, uses, discloses, and safeguards your personal information when you visit our Website or enroll in our courses. By using our Website or services, you consent to the practices described here.
1. Information We Collect
- Personal Identification: Name, date of birth, address, email, phone number, identification numbers, photographs (as applicable).
- Academic and Professional: Qualifications, sea-time, certifications, and other documents necessary for course eligibility and regulatory compliance.
- Payment Information: Transaction details, payment method metadata (processed via secure payment gateways; we do not store full card details).
- Technical Data: IP address, device/browser information, pages visited, access times, and referring sites.
- Communications: Emails, forms, messages, feedback, and support correspondence.
2. How We Use Your Information
- Process applications, admissions, and enrollment.
- Deliver training, assessments, certificates, and student support.
- Comply with regulatory and statutory requirements.
- Process payments, issue invoices/receipts, and manage accounts.
- Improve Website functionality, security, and user experience.
- Communicate schedules, updates, policy changes, and important notices.
- Prevent fraud, enforce our policies, and protect our rights.
3. Legal Basis
We rely on one or more of the following legal bases, as applicable: your consent, performance of a contract, compliance with legal obligations, and our legitimate interests in operating and improving our services.
4. Sharing and Disclosure
- Regulatory/Statutory Bodies: Where required by law or accreditation/regulatory authorities.
- Service Providers: Payment processors, IT and hosting providers, communication and verification partners under confidentiality obligations.
- Legal and Safety: To comply with legal processes or protect the safety, rights, or property of users and the Academy.
5. Data Retention
We retain personal information for as long as necessary to fulfill the purposes outlined in this Policy and to satisfy legal, accounting, or reporting requirements. Retention periods may vary by course and regulation.
6. Data Security
We implement reasonable technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.
7. Your Rights
- Access, update, or correct your personal information.
- Withdraw consent where processing is based on consent.
- Request deletion or restriction, subject to legal and regulatory obligations.
- Object to processing based on legitimate interests.
- Request copies of your data where feasible and legally permissible.
8. Cookies and Tracking Technologies
We may use cookies and similar technologies to improve site performance and user experience. You can manage cookies through your browser settings; disabling cookies may affect certain features.
9. Third-Party Links
Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. Please review their privacy policies.
10. Children’s Privacy
Our services are intended for individuals who meet the eligibility requirements of our courses. We do not knowingly collect personal information from children without appropriate consent as required by law.
11. International Transfers
Where cross-border transfers of data occur, we will take appropriate steps to ensure that your information receives an adequate level of protection consistent with applicable laws.
12. Changes to This Policy
We may update this Policy from time to time. The latest version will be posted on the Website with the effective date. Continued use of our services after changes constitutes acceptance.
13. Contact Us
For privacy-related queries or requests, please contact us through the details on our Contact page. Include your name, contact information, and a clear description of your request.